All sales are Non-Refundable. If you or someone in your party are unable to attend your scheduled performance, we REQUIRE a minimum of *24-hour advance cancellation notice. With this notice, we will be happy to issue you an account credit that is valid at The Barn for 6 months from date of issue.
*This does NOT apply to groups of 20 or more. Group contracts are more strict, reference your contract for details.
Inclement Weather Policy
When inclement weather is imminent, the staff of The Barn Dinner Theatre makes every effort to contact scheduled patrons using the information provided on the reservation account. Please be sure your contact information is current, including evening and weekend phone numbers you may be reached at. If you are not at the listed numbers during inclement weather, please contact the box office for timely information.
If The Barn Dinner Theatre cancels a performance we will be happy to reschedule your reservation for another performance or apply an account credit to your account that is valid at The Barn for 6 months from date of issue.
If The Barn Dinner Theatre does not cancel a performance, but road conditions prevent your attendance from your location, we will reschedule you for another performance of the same show, as long as you notify us on your scheduled performance day by the following times:
11am / 12pm Show Time - Call by 9am
1pm Show Time - Call by 10am
6pm / 6:30pm Show Time - Call by 3pm
If you do not call and let us know your plans in the event of bad weather, your reservation will be treated as a No-Show and NO exchanges, account credits or refunds will be issued.